Office Depot
OfficeMax is one of the leading players in both business-to-business and retail office products distribution. The company's products and services include office supplies, paper, print and document services, technology products and solutions and furniture. OfficeMax provides these products and services to large, medium and small businesses and consumers, who are served by more than 41,000 associates through direct sales, catalogs, the Internet and 935 superstores. Substantially all products sold by the company are purchased from a number of outside manufacturers or from industry wholesalers, except office papers. OfficeMax purchases office papers primarily from the paper operations of BCL, under a 12-year paper supply contract.
The company operates through two segments: OfficeMax Contract and OfficeMax Retail.
The OfficeMax Contract segment distributes the company's products to large corporate, government and small and medium-sized offices in the US, Canada, Australia, New Zealand and Mexico. This segment markets and sells through field sales-people, outbound telesales, catalogs, the Internet and 100 office products stores in Canada, Hawaii, Australia and New Zealand. Customers with more than one location are often served under the terms of one national contract that provides consistent products, prices and service to multiple locations. The segment operates 68 distribution centers and six customer service and outbound telesales centers.
OfficeMax Retail has operations in the US, Puerto Rico and the US Virgin Islands. The segment also operates office products superstores in Mexico through a 51% joint venture. OfficeMax Retail operates 935 superstores, three large distribution centers, two small-format stores and one small distribution center in the US. Each superstore offers about 8000 stock keeping units (SKUs) of name-brand and OfficeMax private-branded merchandise and a variety of business services targeted at serving the small business customer, including OfficeMax Print and Document Services. The company's superstores also feature CopyMax and FurnitureMax, in-store modules devoted exclusively to print-for-pay services and office furniture. Additionally, the company operates an eCommerce site, OfficeMax.com.
Before October 2004 the company also had two other operating segments: Boise Building Solutions (producer of plywood, lumber and particleboard) and Boise Paper Solutions (manufacturer of uncoated free sheet papers, containerboard, corrugated containers, newsprint and market pulp). The assets of these segments were sold by the company to BCL in October 2004.